Privacy Policy

Effective Date: February 27, 2026

At Gravster, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.gravster.com.

1. Information We Collect

We collect the following types of information when you use our website:

• Personal Information: Name, email address, phone number, shipping address when you place an order.
• Payment Information: Payment details are processed securely by Razorpay. We do not store your card or bank details.
• Usage Data: IP address, browser type, pages visited, and other analytics data collected automatically.
• Cookies: We use cookies to improve your browsing experience and for analytics purposes.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and products
• Send promotional emails (only if you have opted in)
• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers including:

• Razorpay – for payment processing
• Shiprocket / Qikink – for order fulfillment and shipping
• Google Analytics / Meta – for website analytics and advertising

4. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. All transactions are encrypted using SSL technology.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at [email protected].